Share review of Doncaster Urgent Treatment Centre

Tweet

Share this review publicly on Twitter

Share

Share this review with your friends on Facebook

17th March 2022


I am completing this in behqlf of my mother as she struggles with languge. Visiting A &E in Dri is allways traumatic and not plesent. Sadly ny mom spent all afternoon from around 13:00 pm until 19:30 not beeing seen dealt with or anything else. Lack of care and importance givwn to the patients is overwhelming. I know the hospital struggels with lack of staff I myself work in an outpatient clinic in DRI and i know how difficult it is ,but we never leave a patient unseen and treated . We put so much importance on this we care motto but sadly my mother was not cared for. Affter wating so long hungry, cold she saod i cant take it any more and left the department . And like my mother many more left there to wait for houra at end . Somthing need to be done about it . As I said before very sad experience .

Suggested improvements
Get more staff in , people that truly care about the patiences . I know is possible i do it with my patients. AND GIVE treatment and compasion to people . Patiient dont attend A & E because rhwy want to but becausw they have no other options.

Experience
Dignity/Respect
Involvement
Information
Staff