Share review of Doncaster Urgent Treatment Centre
Doncaster Urgent Treatment Centre
2022-11-06
Person
1
5
0
6th November 2022
You are supposed to be a 'walk in centre' 'same day'what the doctors refer us to, for us to be turned away twice! for my parter and a child under 2.
For you to tell us to call back our doctors who have NO appointments!
Your staff need to learn some people skills.
The staff at the hospital said it was wrong of you to pass on my partner to 111.
Disgraceful service.
So had to use more petrol and wait longer as yous didn't deal with it properly both in the first place.
Suggested improvements
Train staff on the phone better to not have cocky attitudes (a man) .
A slow woman.
Stop referring back to doctors with no appointments!
Stop referring to 111 all the time especially for an under 2year old that needed looking at!
Get more staff doctors working.