Share review of Doncaster Urgent Treatment Centre

Doncaster Urgent Treatment Centre 2022-05-09 Person 3 5 0

I had a 2pm appointment to see the doctor in the minor injuries clinic about a couple of dog bites I sustained earlier that day. I was seen within 5 minuts of my appointment which was great and I was very happy with the doctor who was very thorough and concluded I needed a tetanus jab and some antibiotics. I was surprised when he told me he couldn't do it and that he would take me over to A&E for it to be sorted there. What I dont understand is why the Dr himself couldn't have given me the tetanus jab and the prescription I needed. This meant what should have been a half hour visit ended up being a 5 hour wait. I was seen at 2pm and left at 6.45pm. The waiting time is not the issue i was more concerned I was taking up time in A&E which should have been used on those with more urgent needs. It looks to me there could be some simple improvements/changes made that would free up time in A&E and give patients a better service and more acceptable turnround time.

Give the front line doctors the tools for them to do their jobs efficiently and effectively.