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6th September 2023


I had an appointment at 9pm and got seen at 11.30pm. I was told by the receptionist that they were behind and that there would be a bit of a wait. I didn’t expect it to take this long. There wasn’t that many people in the waiting room but only three or four patients seemed to be seen every hour.

Suggested improvements
Provide update on how far down the list you are and how long the wait might be

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Food
Rating not given.