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1st April 2021


The only concern raised at time. I has to go over my entire history and what had happened that evening when paramedics came to my address. The doctor could not access the records as not linked so was frustrating and time consuming. He then carried out all assessment procedures that paramedics had done surely the linking of systems should be made available to provide maximum service to all and to prevent repetition. I understand doctors want to complete their own assessments but not to have access surely should be made available. I was sent to ooh doctor then he sent me back to a and e. So again I had to go through it all again. !! Very frustrating system.

Suggested improvements
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Experience
Dignity/Respect
Involvement
Information
Staff