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22nd April 2021


I was waiting over 3hrs to get seen by a doctor. I appreciate that it can be busy and some people have appointments however there were about 20mins between the 2 drs on day shift leaving and 1 dr on night shift arriving. This slowed down the process of people getting seen and treated. The staff were very polite and efficient once being seen.

Suggested improvements
Maybe you could have more drs in the treatment centre to decrease the waiting time for patients

Experience
Dignity/Respect
Involvement
Information
Staff