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Written by a patient
18th January 2021


I had several falls in the snow and I hurt my hand and my chest. I suspect I’ve broken my hand and my ribs. The Dr told me they don’t X-ray for broken ribs anymore and made no attempt to look at my hand, it was dismissed as insignificant yet I am in emence pain. I was prescribed co-coda-mol and to be honest these are not fully alleviating my pain. The Dr examined my chest and diagnosed a broken rib (I’d figured that out all by myself, which is why I attended the hospital). I would have liked my hand and ribs X-raying so we could see if my hand and ribs need intervention in order to heal properly

Suggested improvements
Waiting time for early on a Sunday morning seemed excessive as there were only four of us in the waiting room and one of those had an appointment

Experience
Dignity/Respect
Involvement
Information
Staff