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Doncaster Urgent Treatment Centre 2023-12-22 Person 2 5 0

Used this service before and always reviewed prompt and efficient care. This time I was made to wait over 45minutes for my appointment which I arrived to on time. People whose appointment was after my allotted time was seen before me. I had to ask the receptionist three times if myself and my daughter was definitely checked in. After 35 minutes of waiting I was then finally moved to the correct area which was empty to be told to wait there My daughter was then seen We were then told to wait outside again to then be called back into the same doctor for my appointment when I checked we were both with the same clinician anyway before hand. Overall not impressed with this service on this occasion. Working within the NHS myself this is lot the service I know the NHS strives to deliver. Extremely disappointed on this occasion unfortunately.

Timely appointments and allocations correct when entering the facility.