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25th September 2023


I visited the urgent care 1 week after having my little boy with some very worrying symptoms. Was then fobbed off with antibiotics for a ‘suspected UTI’ with no symptoms of a UTI even the doctor himself said this to me. when in actual fact it was my stitches from birth that was infected and I ended up back in hospital admitted for IV antibiotics as I almost ended up with sepsis and and infection into my blood.

Suggested improvements
Need better GP doctors on duty who actually know what they’re doing and talking about as the one I saw kept on saying ‘erm’ a lot and didn’t fill me with any confidence with my care.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Food
Rating not given.