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13th September 2021


The doctor I saw was fantastic however the receptionist was unprofessional and also something she did was bang out of order

Suggested improvements
Tell the receptionist to wear her mask and not keep wondering around the waiting area the plastic on the counter is to protect her and patients Tell her not to answer her mobile phone in the waiting area and have it on silent poorly people don't want to listen to big girls are beautiful And finally Tell her when someone she knows comes to the department not to push them in when they get there especially when there's a waiting room full who have been sat there 3 hours because that's what she did

Experience
Dignity/Respect
Involvement
Information
Staff