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22nd December 2022


Appalled

Suggested improvements
6 hour wait I was too poorly to even stay as with minus temperatures outside and was expected to sit on a floor in a corridor as waiting room was about 5 times it’s capacity in-5 weather not fit for purpose. I went home as I had a temp of 40 I’ve ended up worse why you can’t prescribe over the phone anymore is rediculous half them people in there could of been sorted over the phone. I’m now on steroids inhalers and 2 lots of antibiotics this could of been avoided instead of expecting poorly people to sit on a floor all down a freezing corridor with rude staff on the desk

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Food
Rating not given.