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23rd September 2021


I called at 11am on Saturday morning. And didn’t get an appointment until 1am Sunday morning when I got there I’d been waiting a while to ask how long it would take to be seen just to be told we’re really busy could be a long wait

Suggested improvements
Don’t make an appointment for people that you have no chance of getting no we’re near the timescale was absolutely shocking. I pay to put in the NHS but right now I feel I can’t even use it

Experience
Dignity/Respect
Involvement
Information
Staff