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4th October 2021


I had an appointment. I was in agony - the side effects from a vaccine I did not want but feel like we are just getting forced into it now for all kinds of reasons..I was perfectly healthy before it then came down with terrible side effects that left me in agony in my head. Stabbing pains so bad I thought I had a blood clot…when I came for my very late appointment of 10.30, had my mother come and look after my three children - I drove 10 miles to the hospital only to be told when I got there that I couldn’t have my appointment - that the check in was up to 5am! She said triage would ring me again if I didn’t want to wait…I had to drive home…triage did not contact me again, no one did, I was left in a state and had to find other ways of seeing a doctor

Suggested improvements
Everything. I realise your stretched but when someone is worryingly ill - a phone call from triage again at LEAST would be appreciated

Experience
Dignity/Respect
Involvement
Information
Staff