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Doncaster Urgent Treatment Centre 2023-10-09 Person 4 5 0

Felt my daughter got appropriate treatment, eventually as was a 2hr delay. Felt wasn't taken seriously by 1 comment as to illness/symptoms that started week previous or lack of understanding on doctors part. Got there eventually and treatment eventually received.

Communication could be better, as ended up sitting there for 17hours from initial booking in to treatment from doctor in assessment appointment to then being led to a&e, all the time daughter in agony with her stomach. The assessment nurse had a proper attitude on her when I asked how much longer we would be as we had been there about 15hours by then, to be rudely asked who i was talking about and to be told 4 in front of you ok!! When we did eventually get seen they said it was miss communication and not doctors strike which had delayed it like we were told. Was told we should of been seen I don't know how many hours previous, with me having to put a sick day in at work and lose money?