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25th January 2023


my appointment time given was over an hour late sat in a waiting room that was over cramped and felt unhygienic. i waited over an hour to be told i needed blood tests and you could not do them there?? to be sent to triage which is where i should have been send in the first place as i am currently pregnant.

Suggested improvements
sent me to the correct place, have people that can take blood tests with it being an urgent care unit? manage time bettter

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Staff
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