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1st November 2021


All the staff were lovely and took great care of me and did there best for me

Suggested improvements
I went to urgent care for my appointment at midnight I was told I was staying in and I was then in a&e till half 5 in the afternoon waiting for a bed which isn’t any of the staffs fault as they still made sure I got the care I needed. Also I wasn’t allowed anyone to stay with me in a&e as covid restrictions but when I got in there I was the only person there without someone with me which I thought was weird as I couldn’t take any one in with me, the rules need to apply to everyone Also in tge a&e ward waiting for a bed I couldn’t have a visitor but the woman across from me could have her daughter as her friend worked there and said it was fine

Experience
Dignity/Respect
Involvement
Information
Staff