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27th July 2021


I am a chronically ill patient. First time at the urgent treatment Centre After that, the doctor referred to the accident and emergency department to see other doctors. I waited 4 hours after re-registering, but no one paid any attention! Asking the nurse for the third time, she said: Someone should do a blood test for you two hours ago! Wait and wait, I spent eight hours waiting in the emergency room this day! They even forgot about me! In addition, given my situation Why doctors do not directly referred to the emergency room waiting still have to re-register?

Suggested improvements
More organise to do the job !

Experience
Dignity/Respect
Involvement
Information
Staff