Share review of Doncaster Urgent Treatment Centre

Doncaster Urgent Treatment Centre 2021-09-27 Person 3 5 0

Medical staff were fantastic, and couldn't do any more than they have done. It is a disgrace that even though I arrived by ambulance I was forced to sit on floor for hours waiting to be seen. I understand the pressure whole system is under but this is simply not good enough.

Having enough seating area for people who are very unwell could be a good start. There should also be system for keeping one posted on how long they wait could prevent a lot of frustration. Children area should also be introduced, for everyone's comfort. Triage should be done immediately upon arrival to filter those who can wait and those who can't. Elderly should be given priority as they can't sit on floor for hours. Again I have utmost respect and gratitude for staff and the work they are doing. They can't be faulted and I thank them for their dedication and compassion. They do make best out of very little. But current system is dangerous and will compromise peoples health and possibly affect their lives This is not worthy of NHS ideals and not good enough for one of the richest countries in world.