Share review of Doncaster Urgent Treatment Centre

Tweet

Share this review publicly on Twitter

Share

Share this review with your friends on Facebook

20th November 2023


I was totally disregarded my the out of hours GP. I’ve been struggling with hypermemsis for 10 weeks I went for some more treatment because the current anti sickness I was on is not working. I was told I need some tough love and that if I wanted this baby it’s something I have to deal with. I was told I couldn’t have a certain medication because I was in my first trimester. I am 15 weeks pregnant I am in my second trimester I was just told it was ‘ the same thing ‘ I am absolutely disgusted how I was treated. I was told if I wanted to go to the gynae ward go to ane and see if they’ll refer me. This is not what I wanted I just need a different treatment route to help with the sickness. I did not once ask for a referral or say I was dehydrated to which I was repeadtly told I had no ketones in my urine so ‘ I’m not being sick anymore ‘ the whole appointment was totally unprofessional. There was no care or compassion at all was just told ‘ I was sick when I was pregnant and look at me I’m tiny ‘ the gp then carried on telling me because my obs are ok I don’t need any treatment. I’d just done 8 days as an inpatient really unwell on G5 and was told when I needed help to ring the service to which I did. I was told I could have a certain medication which I don’t react to well. Nothing was done and I walked out of the service feeling embarrassed and alone. I will be taking this further.

Suggested improvements
I was not listened to at all. Apparently the out of hours GP is an emergency service only and if I need help go to another GP.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Food