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23rd September 2021


Mine was a visit after contacting 111. I needed to be seen within 2 hours - no appointments available. Dr called back 8 hours later and made me that app for 12 hours after initial contact.

Suggested improvements
Had more than 1 doctor on duty . 6 people waiting when I got there at my app time then one by one at least 10 sent round from a and e. I simply dont know how he coped. As I left A and E was relatively empty while many had a 4 hour wait. I appreciate they may not have been Accident as in road crash or Emergency as at deaths door but it got out of hand with people spilling onto the corridor.

Experience
Dignity/Respect
Involvement
Information
Staff