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Doncaster Urgent Treatment Centre 2023-09-06 Person 1 5 0

Man on reception rude and abrupt when asking how many people in front of me as he said wait time around an hour. I asked about the queue 1 hr and 15 mins after checking in. Went on to wait nearly 2hrs despite having an appointment arranged through 111

Call people when wait time is over an hour. This would reduce the amount of people in urgent cares cramped, small and over crowded waiting room. Also prevent germs be passsed across to each other