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15th July 2022


When I first came to the A and E centre I was asked to wear a mask… CAN YOU PLEASE INFORM YOUR STAFF THAT EXEMPT MEANS EXEMPT. Even if I wasn’t exempt due to mental conditions I still wouldn’t wear one due to the bacteria breeding. The advice on masks is to change it every 15 minutes… but I don’t see anyone implementing that. As for the doctor he was fine and understood my needs without any hesitation.

Suggested improvements
LEAVE EXEMPT PEOPLE ALONE. A visor is still a face covering which can trigger bad anxiety. EXEMPTION MEANS EXACTLY THAT.

Experience
Dignity/Respect
Involvement
Information
Staff