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17th February 2023


I was told by 111 to go to urgent treatment centre asap waited for three hours and was told I needed blood tests and they could not do them had to go back to go also my sugars dropped asked receptionist if I could get any food or drink told to got vending machine had to suck sweets to stop going into hypo

Suggested improvements
Take bloods Offer a sandwich or fruit juice

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Food