Share review of Doncaster Urgent Treatment Centre

Tweet

Share this review publicly on Twitter

Share

Share this review with your friends on Facebook

23rd May 2022


I phoned at 17.30, and received a call back at 20.30. {Not a criticism ~i realise hiw busy the service is.) The appointment was scheduled for 2.15am, which was obviously not ideal, but I certainly didnt warant an A&E visit. I couldn't collect my prescription until 10.am. However, when i attended i was seen within a few minutes. Staff were helpful and pleasant. I was seen and treated really quickly, despite been warned when i received the call back that I 'might be there for hours, Obviously Saturday evening is likely to be busy, which I fully understand. I would have appreciated an initial dose of antibiotics/analgesia, but otherwise have ni issues at all with th e service i received.

Suggested improvements
Perhaps access to initial dose of medications, otherwise nothing.

Experience
Dignity/Respect
Involvement
Information
Staff