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12th April 2022


I rang early morning feeling very unwell, I was patched over to 111 and someone was supposed to ring me within the hour … they did but my phone didn’t ring it went straight to answerphone. I rang back and spoke to a lovely lady who got me a call back. Saw a lovely Dr who was so kind to me.

Suggested improvements
Nothing, I was seen promptly and treated with kindness

Experience
Dignity/Respect
Involvement
Information
Staff