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29th June 2023


Although the doctor I saw in the urgent care centre was really good I had an appointment at 11pm and there was a 2 hour delay. He said I needed to be admitted and rang the ward who said I needed to go via A and E. I then waited a further 3and a half hours to see someone. I then saw 2 more doctors who decided I needed to be admitted then it was hours before I ended up in the medical unit on chair 13. Not a bed. I eventually got a bed Mon lunchtime and my condition was worse

Suggested improvements
The ward should have taken notice of the doctor in the urgent care unit and admitted me via him , not make me wait in A and E for 3 and a half hours and then some to end up in the same ward

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Food