Share review of Doncaster Urgent Treatment Centre
Doncaster Urgent Treatment Centre
2022-05-16
Person
5
5
0
16th May 2022
It took ages to get an appointment as I rang 111 12 hour s prior, as I had abcess didn't want to go a and e to sit for 9 hours as unable to sit once I arrived at out of hours I was treat well, I was given an area to lie and wait, they ran about 90 minutes late but that's because NHS are always understaffed due to politician not understanding pressures, the doctor was lovely referring me for surgery needed, the receptionist went above and beyond to guide me where I needed to go as I was feeling faint. Can't thank them enough xx
Suggested improvements
More staff, direct availability to book emergency appointments as our doctor doesn't give options any more which means I had to wait longer and use 111 service which is also under strain from pressure of service.