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9th July 2021


I was not seen, my appointment was for 3 pm, I was greeted by reception saying I wouldn't be seen till a least 5 pm or later, so I went home.

Suggested improvements
I would have helped had I been told on the phone that there was a least a 2 to 4 hour delay, I would have stayed home in comfort, instead of travelling to and fro from hospital in very serious pain and discomfort!!

Experience
Dignity/Respect
Involvement
Information
Staff