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27th June 2022


Took a while to get through but once through the caller was very thorough A lady rang me back a few hours later and got me an appointment close to where I was and quite quickly The doctor I saw was really nice and I was impressed they wanted to see me face to face which I don’t even get at my own surgery!!

Suggested improvements
The process getting through is a little difficult It tells you to do it online, which I did then it told me to ring 111 A little confusing

Experience
Dignity/Respect
Involvement
Information
Staff