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20th October 2023


My answers above were purely related to the Doctor who I saw.

Suggested improvements
I had an appointment booked yet had to wait an hour to be seen. There was nothing to inform us of the delay and had to go to reception to ask. I am severely disabled and because of having 11 spinal fractures found having to wait overly long distressful. We should have been informed of expected wait time and my condition could have been taken into account.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Food
Rating not given.