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29th November 2023


My appointment was for 9.10pm. I was not seen until 11.45pm. I had my children with me who were needing treatment too. We left at 00.30pm. The chairs are extremely uncomfortable especially when in pain and lethargic due to a fever. The Nursing assistant knew I had a fever and I was not offered anything to bring it down during my stay. That was 3 hours with a fever. A tachycardic pulse112 and high BP because of my fever.

Suggested improvements
Provide analgesia. Improve wait times.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Food
Rating not given.