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Written by a patient
21st January 2021


I was advised to go to A&E by my doctor and after ringing 111 following chest pains that I had been having for around 4 months. I didn’t feel much better for going as the doctor said it was probably just a pull and would go eventually but I disagree with this diagnosis. The pain comes and goes throughout the day and has lasted 4 months suggesting it is not a pull as I would expect this to hurt constantly throughout the day and ease after a period of time. When I asked if it could be anxiety/ stress the doctor looked at my age and said I was too young to be stressed and then moved on. I think it could be stress/ anxiety and I would have liked some help with this but I felt stupid and disregarded when I mentioned it.

Suggested improvements
I understand the extreme pressure on the NHS at the moment and how hard everyone is working. Therefore I think the only thing I could say is for doctors to listen abit better to the patients and concerns they have.

Experience
Dignity/Respect
Involvement
Information
Staff