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24th July 2023


Second time I’ve had the misfortune to use your facilities, first time I arrived in an ambulance , after a CT scan I was offered a drink and sandwich , then dismissed, being told there was nothing wrong with me. After seeing my consultant in Cheshire , he organised an MRI scan , this denoted I’d had a stroke. The last occasion two weeks ago , I arrived at A&E with terrible back ache, the doctor who examined me, Sympathised with my condition, but didn’t organise a scan , just told me she’d contact pharmacy to administer codeine painkillers, I dismissed myself after waiting five hours .

Suggested improvements
More patient concern !

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Food