Share review of Doncaster Urgent Treatment Centre

Doncaster Urgent Treatment Centre 2023-07-22 Person 5 5 0

Prompt holding experience Initial phone conversation was investigative and compassionate. Information given was appropriate - and care pathway clearly stated and provided. Waiting times were within acceptable limits. Care given was professional, compassionate and respectful.

I do feel, although understand impact of budget cuts, that the fabric of the facilities could be better presented. Ie the presence of cleaning staff at all times to be freshening up and cleaning would be the optimum. I am certainly not saying conditions were dirty, because they weren’t, and as stated I understand the limited amount of funds the Government provide has to be spent in the essential medical care. But these facilities are used 24/7 by hundreds of people in a day and as a society we aren’t very good at cleaning up after ourselves, seemingly preferring that others do it for us, which leaves public areas sometimes less than ideal. A sincere thank you for the care and expertise you provide.