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13th September 2021


I don't have any if the above

Suggested improvements
Although my treatment was fabulous once seen, the procedure for actually seeing someone who could deal with my problem was a joke. I saw a receptionist, a nurse, a GP, back to the receptionist, then the nurse again, an SHO, another nurse, then another nurse to take bloods, another nurse that wanted to take bloods as she didn't know they had been taken, the SHO again, then a student who wanted to know why I was there! Each time I went into a room with a different person I had to start from the beginning again and tell then why I was there. Eventually I was seen by Mr Abhishaik who then oversaw the procedure performed by the SHO. Instead of getting ill patients to run around like headless chickens, please sort out who needs to see a patient, then get them to see them. Talk to you patients and tell them what's going on, no one told me what was happening. I had to ask a couple of times. I had bloods that I still don't know the results of. No idea what they were for. From the state of A&E there is no wonder the NHS is struggling. The organisation is non existent.

Experience
Dignity/Respect
Involvement
Information
Staff