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Doncaster Urgent Treatment Centre 2023-01-07 Person 1 5 0

I waited 12 hours for a call back from 111 and was given an appointment for 22.15. On arrival, the place was totally overwhelmed. We were told there were 350 people in front of us to be triaged. There was very inadequate space, no seating available. Children and adults being sick and clearly unwell. We decided it was unsafe for us to stay and I would likely be more sick if I did. The two gentleman on reception were clearly upset by the situation and were very apologetic- I felt very sorry for them faced with an impossible set of circumstances.

The system is broken. How can 350 people be referred to the same service at the same time?