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14th May 2021


Because I don’t have a condition

Suggested improvements
I called 111 for a referral for an X-ray, they told me a number of times Doncaster urgent care could do this, but when I arrived and waited 45 mins to be told they can’t order an X-ray but I needed one and to go back to the GP for a referral! Should we be wasting appointments like this in the current climate? I’m in this mess because I didn’t want to take an emergency A&E slot during the pandemic! Better information on X-rays required by 111.

Experience
Dignity/Respect
Involvement
Information
Staff