Share review of Doncaster Urgent Treatment Centre

Doncaster Urgent Treatment Centre 2023-09-06 Person 1 5 0

I went at the appointment time I was given and was told there were 78 people before me and a 3.5 hour wait and it could get longer. There were hardly any seats, it was very hot and stuffy. People were laid in the corridor (entrance passageway) people laid there with sick bowls. I thought an appointment time was roughly what time you would be seen so why make an appointment. The male receptionist didn’t seem interested at all and his advice was to go back home, ring again and be given a further appointment for the next day. Why? When clearly appointment times don’t mean anything. Complete waste of time. At that time no one knew if I had sepsis or not as the first person said I needed care within two hours but nobody was interested. All in all a very poor ridiculous system.

Triage people on arrival to ascertain urgency of consultation. I do not think that I had the duty of care I should have received