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4th January 2022


I called out of hours gp service,was passed over to 111.went through questions with operative,advised to call 999.did this,answered same questions awaited call back from paramedic.they then passed me to out of hrs gp service.who wanted me to sit in a&e for hours to be seen.too poorly to go out plus have husband with covid in household.asked if could be prescribed antibiotics for chest infection which were prescribed.now awaiting chemist to dispense.feeling that nhs service is concentrating on covid symptoms for everything.i have tested negative twice and all lateral flows are negative over past two weeks,explained this to the GP who stated some people with covid don't show as a positive,,,so after being told this what is the point in testing.before that statement I was depending on testing to make sure I wasn't positive now I feel as though with the symptoms I've got and being very ill for over ten days now I've either had covid or not but how would I know.

Suggested improvements
When someone calls coughing and breathless don't assume it's covid related,after all there are still other viruses around

Experience
Dignity/Respect
Involvement
Information
Staff