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3rd August 2022


I have no conditions

Suggested improvements
Waiting times are ridiculous, especially after i had been hiven a time slot by a doctor at cavendish house prior to me attending. I waited 4 hours. The doctor who treated me was rude and looked at me like i was scum and quite frankly stupid, which i really do not appreciate. He passed me a prescription without even telling me what was wrong with me. I had to ask him. I understand they are under a lot of pressure, but politeness goes a long way. I have an ear infection, i explained i was flying in a few days and would the earspray he gave me work in time as the pharmacy told me i needed antibiotics, his reply was, you'll be ok!! I said i dont want the plane to cause me issues, his reply was, thats what health insurance is for. Unbelievable!!

Experience
Dignity/Respect
Involvement
Information
Staff