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15th March 2021


My appointment time was 10pm. I was not shouted till after my appointment. The doctors was so friendly and polite. He made me feel really comfortable and confident that I could explain my problem. I mentioned I suffer from anxiety when having to attend appointments on my own and he asked if I wanted someone else in with me. I told him it was fine but this really was a nice touch. You should be proud to have him as part of your team. He was really caring and made me feel so at ease.

Suggested improvements
Nothing really other than ran on time but I understand appointments run over and there’s also emergencies and the amount of stress on the nhs at these times.

Experience
Dignity/Respect
Involvement
Information
Staff