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8th July 2023


Both the nurses that dealt with me, on both days were brilliant. Thank you.

Suggested improvements
Tell parents to keep their children under control. One child was allowed to use the water fountain continuously, using in excess of 15 cups and in the process spilling water all over the floor, which the mother then finished off a box of tissues, left on the side of reception to mop it up. This waste of resources went unchallenged by the staff, in this era of NHS shortages!

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Food
Rating not given.