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16th March 2022


I was sent here by accident and waited 2 hours (full waiting room but only one doctor present?) in poor condition only to be told I should've been told to stay in a&e as that is where the appropriate tests would take place

Suggested improvements
The waiting room was so hot (radiators were on and windows were shut?!) that my temperature went from normal to high reading. There was no regard for the patients in that waiting room and I saw some leave as it was not a healthy or safe place to be, not covid safe with the humidity

Experience
Dignity/Respect
Involvement
Information
Staff