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11th April 2022


The wait time was horrendous but I was amazed at the care and support I was given by both reception staff but in particular a lady called Kay who went above and beyond to help me I couldn’t thank her enough

Suggested improvements
More doctors were needed it was very very busy I was upset with the fact that parents were sat on the floor with babies in the entrance corridor I know that this is something out of your control

Experience
Dignity/Respect
Involvement
Information
Staff