Share review of Doncaster Urgent Treatment Centre

Doncaster Urgent Treatment Centre 2022-03-14 Person 5 5 0

The team were absolutely excellent snd the environment was really calm and quiet.The staff were very professional, patient and gave me time to express how I felt.The time element from start to finish was exceptionally quick and they referred myself to be seen by the emergency ophthalmologist. I was feeling really ill with facial pain as a result of shingles around my eye area and the staff showed a great deal of empathy and compassion towards myself and allowed my daughter to speak for myself as preferred when I was not able to as a result of the pain.

The team could not have done anything better.The only negative is that none of the separate departments share the same system so that all information can be accessed in order to be-able to provide up to date communication and prescribed medication.This would provide fluidity between the vast departments within the hospital and better protect patients and staff alike.As my daughter had to update each individual with the necessary information.But this may be down to financial cost of implementing these systems.It maybe something that they will implement in time.