Share review of Doncaster Urgent Treatment Centre

Doncaster Urgent Treatment Centre 2021-10-12 Person 5 5 0

I had an appointment on the 9/10/21 at 11.15 as a result of ringing the GP out of hours number. It was about five minutes before the operator answered, they told me where the centre was as I hadn't been for over twenty years. When I got to the hospital, parking on the main road was ok with it being a Saturday, in fact there were car parking places on site. I entered the building Urgent Treatment Centre reception a bit small, but ok other than the air temperature was too hot, and there was only a little window cracked open to let in fresh air, which was bad considering the confined area and risk of picking Covid up, the outside door should have been opened to allow fresh air in. I had to keep going outside due to poor air quality / difficulty breathing, (other people also did the same or waited in the corridor where it was easier to breath and at less risk of picking up Covid). I was early to my appointment, but I didn't get seen to until 11.30am. The doctor was fine, I told him I needed Penicillin for my ear infection, but before he looked at my ear he took my temperature and blood pressure despite me already having done my own monitoring a few days before for my annual appraisal. My blood pressure and heart beat were elevated, this was because I had been struggling for air in reception (normally around 60bpm it was 85), at one point, I was thinking of leaving before being seen as I was needing air. My lungs over the years have taken in coal dust, asbestos fibres and boiler dust from the power stations where I worked, so being like this didn't help when I was in the poorly ventilated reception especially with my face mask on, as required. The doctor gave me two lots of medicine, a spray and flucloxacillin, and told me where I could get the prescription filled local to my home address. No problems with the doctor or service, but the air temperature and quality needs addressing.