Share review of Doncaster Urgent Treatment Centre

Doncaster Urgent Treatment Centre 2021-06-03 Person 1 5 0

It was just waste my time and nobody helped me in the emergency department after stay more than 10 hours! Every moment my condition got worse and I had seizures several times, but they only checked my blood pressure several times and I did not even see the emergency doctor. They did not even have my pills in the hospital for me to use. I was finally discharged myself because no one helped me and my health was deteriorating and it was really crowded and noisy and I could not rest at all. But I want to thank the night shift nurses in the emergency department.  They were really kind and especially a female nurse who was short and I think was Chinese. But unfortunately the morning shift nurses were really uncomfortable and I completely felt their racism. I realized that they had no plan for my treatment and were a little confused, and I did not even see the emergency doctor after 10 hours. They said in the morning and after self discharged , we wanted to take you to the ward!!! But it was too late and I was also very upset with the way the morning nurses behaved. I wanted to make an official complaint in PALS department but since I was not feeling well at all , I returned home to rest.

Further education in the treatment of patients and especially how to associate with foreign and non-English patients.