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Doncaster Urgent Treatment Centre 2021-10-12 Person 2 5 0

I was advised to go to A&E by 111 and they said staff would know I was coming. However, when I arrived I needed to explain my problem 3 times. There were no chairs in the waiting area which made it even harder as I came in with due to shallow breathing and being extremely out of breath even at rest. I was sent to the urgent treatment centre where again, there were no seats. No social distancing and it was crowded. There were times when there was no doctor, so waiting time was even longer

Information could be passed to staff More chairs in waiting areas