Reviews
Reviews
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After not managing to get an appt at my GP surgery, I called the same day health centre.
I found the service timely and efficient, my call was answered quickly and I was seen on time by the GP.
Both the woman on the phone and the GP I saw were kind and attentive, listened to my concerns, gave a thorough assessment and ensured I received the antibiotic treatment I required.
The staff were very efficient, the doctor was extremely friendly and explained everything to me as he went along . Overall a fantastic service from my initial phone call and very surprised to get an appointment that same evening !
Because I wasn’t treated right I didn’t get listen to
Work in same building as a staff member
Quick appointment
Seen on same day
very helpfull and understanding listened to me and very througher examing in to solve my problemnothing very kind and thoughtgull
Because I have asthma
Because I have Asthma
Anxiety, with lots of it centered around medical phobias.
I rang your service as I knew I had a UTI. I am immunocompromised and cannot fight off such an infection without antibiotics. The girl answering the phone asked me a series of questions and told me that she couldn't make me an appointment. I asked why, she that my answers meant that I should seek medical advice within the next 3 days. I explained again, that is what I was trying to do. I told her again about the urgency of my situation as I am immunocompromised. I was simply told to ring 111. I was left in tears by this appalling attitude. She was reading from a script and clearly had no medical background. 111 did think I needed to speak to a doctor and arranged for someone from Doncaster same day health centre to call me within 2 hours. After waiting for 3 and a half hours I had to ask 111 for help. It was only when they rang you and insisted that you ring me that I received a call from a doctor. By this time I was feeling really ill and in a lot of pain. I finally got medication over 8 hours after first ringing your service. The staff at the centre were lovely, no complaints there at all.
Doncaster Same Day Health Centre was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.