Doncaster Same Day Health Centre

Cavendish Court, South Parade,, Doncaster, DN1 2DJ
 
2,434 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
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Staff

Reviews

 
Page 72 of 244
 
Review of Doncaster Same Day Health Centre
22nd December 2022


I was treated courteously and respectfully. Steff introduced themselves. I felt listened to and was offered appropriate treatment which was explained to me.

Suggested improvements
A better call waiting system.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Food
Rating not given.
 
Review of Doncaster Same Day Health Centre
22nd December 2022


Everyone I dealt with was as nice as they were professional , despite being really busy I found the whole experience less stressful than dealing with my GP practice

Suggested improvements
Sorry I thought the whole service was great. The staff couldn't have been nicer or more professional

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Food
 
Review of Doncaster Same Day Health Centre
22nd December 2022


The nurse practitioner was excellent and the appointment on time

Suggested improvements
Directions to centre and where to park made clear

Experience
Dignity/Respect
Involvement
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Staff
Safe
Food
 
Review of Doncaster Same Day Health Centre
22nd December 2022


Those we met were kind and helpful

Suggested improvements
Staff were very good no complaints we were looked after very well. Our only complaint was trying to get an appointment, we waited an hour on the phone only to be told there were no appointments but a Dr would ring back he did 9 hours later at 5am we finally got an appointment at 11.30am only yo be told go to A&E, we did mum had gangrene! Better direction earlier would have really helped in sorting out what became very serious.

Experience
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Staff
Safe
Food
Rating not given.
 
Review of Doncaster Same Day Health Centre
22nd December 2022


Excelllent timely appointment. Seen by a lovely nurse who dealt with me sympathetically and gave me advice on what to do if the medication didn’t completely clear up the chest infection

Suggested improvements
The empathy of the lady on the phone could have been much better. Very cold telephone manner.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Food
Rating not given.
 
Review of Doncaster Same Day Health Centre
22nd December 2022


I think the same day health centre in doncaster is a fantastic service. I can always rely on it when I often can’t get an appointment at my own GP surgery. Have had nothing but great treatment and care here. Thank you.

Suggested improvements
Nothing

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Food
 
Review of Doncaster Same Day Health Centre
15th December 2022


The lady that l saw was friendly, knowledgeable, caring and understanding.

Suggested improvements
There isn't anything else you could have done better.

Experience
Dignity/Respect
Involvement
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Staff
Safe
Food
Rating not given.
 
Review of Doncaster Same Day Health Centre
15th December 2022


Efficient service, the out of hours gp

Suggested improvements
Have a front door easily recognized as a front door

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Food
Rating not given.
 
Review of Doncaster Same Day Health Centre
15th December 2022


The service from the tissue viability nurse was excellent, given information clearly and precisely.

Suggested improvements
On this occasion the service delivery was excellent and could not have been any better.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Food
 
Review of Doncaster Same Day Health Centre
15th December 2022


I got through to the service after around 20 minutes of phoning and was given an appointment on the day. When I arrived the receptionist was polite and the waiting room was empty. The GP called me in straight away and was polite and helpful. I left in a couple of minutes with a prescription for abx. Great service.

Suggested improvements
Nothing, everything was great.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Food
Rating not given.
 
 
Page 72 of 244

Doncaster Same Day Health Centre was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

 

Resources

Short link to review Doncaster Same Day Health Centre: http://iwgc.net/emqe9